September 28, 2006

Gaye Burwell, MIRM
NSMC Chair
Raleigh, N.C.

Ten Ways to Cope with Housing Market Changes
NAHB Kit Sends Builders Back to Basics in Cooling Market
Workshops Provide Learning Opportunities for SMCs Across the Country
There's Still Time to Enter The Nationals!
IRM Continuing Education Requirements
MIRM Case Study Deadline OCTOBER 15
Nominate an IRM Fellow
Spike Update: Recruit New SMC Members, Earn Spike Points!
NAHB, NAACP Hope to Shrink Minority Homeownership Gap
Builders Step Up Push for Critical House Storm Water Bill
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  Ten Ways to Cope with Housing Market Changes

William E. Becker

Let’s face it, we live in a housing industry that is of a cyclical nature and is always changing. It is often one of the first industries to get hit with a slowdown — but it’s also one of the first to move the economy out of the doldrums.

There is no single, cure-all response to market change. You must first develop an attitude that makes it work. You need to be sensitive to what buyers want and will pay for, not what you as a builder think they need. In a tough housing economy, the major objective is not to worry about market share or profitability, but to think “cash flow turnover,” become flexible, and maintain liquidity.

Here are 10 marketing management guidelines you can use in today’s challenging marketplace:

  1. Maintain a steady, casual attitude. Don’t panic. Be open to any and all possibilities and to the realities of the market, and be prepared to do whatever you must do to maintain your operation.

  2. Listen to what the market is saying and telling you, whether you like it or not. Then take steps to overcome the condition.

  3. Respond to the market after you hear what buyers are saying. Put yourself in the shoes of your potential buyers so you can understand their needs, wants, abilities, fears, etc., and then deal with them.

  4. Never stop trying.  If one idea, program, tactic or strategy doesn’t work, try another. Not everything you do will work with every buyer.

  5. Take the lead in your market and beat your competition before they wake up. Be innovative and have a variety of programs ready to introduce at the proper time.

  6. Work with someone who can help you strategize, whether it’s a marketing/sales consultant, advertising agency, partner or person who is creative and imaginative.

  7. Work with your lenders. It’s just as tight for them, but there are ways they can help you. Don’t keep them in the dark.

  8. CUT YOUR COSTS! From operating overheard to sub-contractors, vendors and all people who benefit from your company.

  9. Seek any legal means of income and be forceful in obtaining what is rightfully yours.

  10. Don’t panic! Continue to assess the market. Use your judgment. It’s your neck and your money.


William E. Becker, managing director and president of The William E. Becker Organization, has taught and written extensively on sales and marketing strategies. He has been presented with many awards for his accomplishments and is a popular speaker at industry conferences. Becker is a charter member and past president of the Institute of Residential Marketing. He was named a Legend of the Industry by NAHB’s National Sales and Marketing Council and an Icon of the Industry by the 50+ Housing Council, of which he is a trustee. He can be reached at 201-833-2610 or webatweb@aol.com.

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