Bob Schmitt Homes Named Ohio’s First NHQ Certified Builder
Bob Schmitt Homes, headquartered in North Ridgeville, Ohio, has earned the nation’s latest NHQ Certified Builder designation after successfully completing the rigorous requirements of the program in May. A privately-owned custom builder, Bob Schmitt homes is the first NHQ Certified builder operating in Ohio, earning the certification following an NAHB Research Center audit of the implementation of their quality assurance systems. With this prestigious certification, Bob Schmitt Homes joins the elite group of builders nationwide that have successfully completed the distinguished program since its launch in 2005.
For over 60 years, Bob Schmitt Homes has built quality homes to suit the individual needs and preferences of Cleveland-area homebuyers. Company founder, Bob Schmitt, is a long time supporter of the quality program and a former member of the NAHB Research Center’s Board of Directors. While his company’s philosophy is simply to offer one-of-a-kind homes at an affordable price, they never sacrifice the ultimate goal of achieving superior quality in each home they build.
“At Bob Schmitt Homes, delivering a quality home is always our first priority. We are committed to continuously improving our company, our process and to exceeding the expectations of our customers,” said Paul Owen, quality/warranty manager. “By having a continuous watch over the production of our homes, this certification reduces the amount of warranty calls and helps to shorten the cycle times. This system also enhances cooperation among contractors as well as improving our customer satisfaction long after the building process is completed.”
The NHQ Certified Builder seal represents the high standards of quality that today's homebuyers expect. If your company has a strong commitment to customer satisfaction, a focus on quality assurance and continuous improvement, and strives for operational excellence - start on the path to NHQ certification today.
Visit www.nahbrc.org/quality or contact Frank Alexander, NHQ programs director for more information.
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