October 2, 2007
National Housing Quality Award Winners Announced at Professional Builder Benchmark Conference
A Slow Market – A Time for Change?
TIPS & TOOLS: Creative Touch Interiors Cools Punch Lists with Hot Spot Training
Customer Satisfaction Surveys for Quality Improvement
National Housing Quality Program Welcomes New Certified Trades and Suppliers
Quality Matters to Me...
Improve Efficiency and Job Readiness: Plan, Do, Check, Act
Quality Matters is the official e-newsletter of the National Housing Quality (NHQ) Program. Monthly issues keep readers up to date on quality-related news, resources for the home building industry, and the achievements of NHQ Certified Builders, Trades, and Suppliers.
Subscribe to NAHB e Newsletters
E-Mail Our Editor
NAHB Research Center
Quality Matters Home Page
NAHB Home Page
Browse Other NAHB e-Newsletters
Manage Your Subscription
Browse NAHB Books and Periodicals
Search Back Issues
Printer Friendly
Quality Matters to Me...

Submit your company’s NHQ success story or a testimonial about your progress with NHQ and be featured in a future issue of Quality Matters. Features will include a profile of your company, a link to your website and a corporate logo. We also want to hear from you about how and where you’re using the NHQ logo. If you are an NHQ Certified company and want to share your story or pictures with our growing Quality Matters audience, please email the editor.

The following testimonials describe the experiences of NHQ Certified Builders and Trades, and how the NHQ Program has helped improve their business:

“The Certification program is an excellent program. Through constant focus by all, the improvement in quality is very evident. Integrated Stucco is very enthusiastic about the program and aggressive in maintaining a high standard of quality. ”
-Doug Hassinger, Integrated Stucco

“We have experienced a significant increase in survey scores from our homeowners with both internal and external surveys, primarily due to our commitment to quality.”
-Roy Kane, Van Metre Companies

“Our NHQ Program has dramatically reduced our callbacks and service expense. Both items directly contribute to profitability.”
- CVC Construction

 

 [return to top]

NAHB Research Center • 400 Prince George's Boulevard • Upper Marlboro, MD 20774
Telephone 301-249-4000 • Toll Free 800-638-8556 • Fax 301-430-6180