Volume 31, 04/16/08
Seek and Find – Opportunities for Continuous Improvement are Everywhere
New National Option for Green Home Certification
Gaining an Appreciation for Documentation
NHQ Certifications for Residential Construction Service Providers
National Housing Quality Award Entries Due April 30
National Housing Quality Program Welcomes New Certified Trades and Suppliers
Quality Matters To Me
Quality Matters is the official e-newsletter of the National Housing Quality (NHQ) Program. Monthly issues keep readers up to date on quality-related news, resources for the home building industry, and the achievements of NHQ Certified Builders, Trades, and Suppliers.
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National Housing Quality Award Entries Due April 30

Don’t miss the opportunity to apply for the National Housing Quality Award (NHQA). Entries are now being accepted. Award applications for 2009 are due by April 30.

Patterned after the Malcolm Baldrige National Quality Award, the NHQ Award recognizes home building and trade companies for excellence in residential construction and business management practices.

Honoring achievements in quality management, the National Housing Quality Awards will be presented at a gala dinner during Professional Builder’s annual Benchmark Conference, which will take place in Phoenix October 5-8.

Each year, NHQ Award applicants are judged by a panel of experts who evaluate the role that customer-focused quality plays in construction, business management, sales, design, and warranty service.

The NHQ Award process can help a company prepare for changes occurring in today’s volatile housing market. Simply applying for the award will open your mind to new possibilities for improvement and propel your company to new heights. Applicants benefit from a comprehensive evaluative report from the judges that provides insightful feedback and suggestions for improving business processes. For 15 years, the NHQ Criteria for Performance Excellence have been important tools for hundreds of home builders and trade contractors to assess and improve performance on critical factors to business success. These criteria can help you better align company resources, improve communication, increase productivity, boost effectiveness, and achieve strategic goals.

Gold, Silver, and Honorable Mention awards are available in both the home builder and trade contractor divisions. The NHQ Home Builder Awards is open to all U.S. companies that build or remodel residential homes using light construction methods. The NHQ Trade Contractor Awards is open to all U.S. independent contractors that provide construction services to home builders or remodeling companies.

Winners are featured in a series of Professional Builder magazine articles that highlight their quality management principles and best practices, as well as participate in an NHQ Award panel discussion held annually at the NAHB International Builders' Show.

Sponsored by the NAHB Research Center and Professional Builder, the NHQ Awards are open to all U.S. residential builders and trade contractors. Accepting the challenge of applying for the NHQ Award sets your company apart from those less committed to quality improvement and rewards you with a road map to future success.

For more information about the awards program or to request an application, e-mail Rita Knab at the NAHB Research Center or call (800) 638-8556, ext. 6225; or click here.[return to top]

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