Quality Matters - 01/31/2007 (Plain Text Version)
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E-mail Our Editor In this issue: Quality Matters to Me...Testimonials from NHQ Certified Builders and Trades on how the NHQ Program has helped improve their business. The following testimonials describe the experiences of NHQ Certified Builders and Trades, and how the NHQ Program has helped improve their business: "Due to our Quality Check process prior to orientation, defects during construction have dropped nearly 50 percent since becoming NHQ Certified."
"This process has absolutely improved us as a company. Accountability is the key to first-time quality."
"The NHQ Program helps us stay on top of our game by helping us focus on core principles -- and that is quality and builder satisfaction. Thank you for helping our company strive for continuous improvement and higher standards."
"Our quality program has improved our overall product and has helped to reduce callbacks.This has helped to greatly increase our overall profitability."
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