Quality Matters - 10/02/2007 (Plain Text Version)
In this issue:
Quality Matters to Me...
Testimonials describe the experiences of NHQ Certified Builders and Trades. Submit your NHQ success story and be featured in a future issue of Quality Matters.
Submit your company’s NHQ success story or a testimonial about your progress with NHQ and be featured in a future issue of Quality Matters. Features will include a profile of your company, a link to your website and a corporate logo. We also want to hear from you about how and where you’re using the NHQ logo. If you are an NHQ Certified company and want to share your story or pictures with our growing Quality Matters audience, please email the editor.
The following testimonials describe the experiences of NHQ Certified Builders and Trades, and how the NHQ Program has helped improve their business:
“The Certification program is an excellent program. Through constant focus by all, the improvement in quality is very evident. Integrated Stucco is very enthusiastic about the program and aggressive in maintaining a high standard of quality. ”
“We have experienced a significant increase in survey scores from our homeowners with both internal and external surveys, primarily due to our commitment to quality.”
“Our NHQ Program has dramatically reduced our callbacks and service expense. Both items directly contribute to profitability.”
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